Softiya Home Care Software

Built into the Softiya platform

Clearinghouse-capable billing. Connected to your care operations.

Softiya brings electronic claims workflows into agency operations: prepare X12 837 claims, use authorized payer submission routes, review payer feedback, and import 835 electronic remittance advice. Your visit and billing records stay connected.

Claims and responses

837P / 837I

Electronic claim formats

Claims

999 / 277CA

Acknowledgments where available

Responses

835 ERA

Import remittance and review payments

Payments

Illustrative overview. Payer connection availability, testing, and trading-partner authorization vary.

More than EDI exports

From approved visits to claim responses and remittance review

01

Prepare claims

Build payer-ready claim content from approved service and billing records.

02

Configure submission

Use payer and trading-partner identifiers for authorized connections.

03

Review responses

Review available acknowledgments and rejection details returned by the partner.

04

Import remittances

Import supported 835 ERA files, review payment matching and resolve exceptions.

ASC X12 EDI

Know what each transaction does

837P / 837I

Electronic claims

The X12 837 carries claim information. Professional and institutional transactions have different payer requirements; exact submission support requires payer configuration and testing.

835 ERA

Electronic remittance advice

Import supported 835 payer remittances to review payments, adjustments, denials and exceptions.

TA1 / 999

Interchange and implementation feedback

Where returned, acknowledgments indicate initial interchange and implementation validation results.

277CA

Claim-level acknowledgments

When provided by a payer, claim acknowledgment details help staff review accepted and rejected claims.

Payer connectivity is specific, not universal.

Softiya has clearinghouse-capable EDI infrastructure. Each payer may require an approved trading-partner arrangement, enrollment, submitter identifiers, testing, and production authorization. Generating an 837 claim does not prove payer acceptance. File delivery, response availability and automatic remittance retrieval vary by payer and connection.

Your agency should keep its current clearinghouse process until the relevant Softiya payer connection is verified for production use.

Discuss your payer connections →

Frequently asked questions

Is Softiya just an 837 export tool?

No. Softiya includes payer-configurable electronic claims infrastructure, available inbound response processing, and 835 remittance importing.

Is every payer connected?

No. Payer coverage and available transaction types depend on onboarding, authorization, testing and production readiness.

What are 837 and 835?

837 is the electronic health care claim transaction; 835 is the electronic payment and remittance advice transaction (ERA).

Can I replace my current clearinghouse?

Only after your required payer connections have been tested and approved for your agency.

Electronic claims belong in your care management platform.

Talk to Softiya about the X12 transactions and payers your agency uses.