Softiya Home Care Software

NEW • SOFTIYA AI RECEPTIONIST

Meet Softiya AI Receptionist

Every call answered.Every opportunitycaptured.

Your AI front desk for home care. Answer calls, capture referrals, and connect callers to the right team—24/7.

  • Answers quickly
  • Warm transfers
  • One shared inbox

No business phone? No problem. Your first Softiya number is included, with two-way SMS and voicemail.

Softiya

Communication Center

✉   Inbox3

♧   Referrals

♙   Contacts

✧   AI Receptionist

⚙   Settings

Inbox
☎ Incoming call 10:24 AM
▣ Service inquiry 9:47 AM
☎ Referral Yesterday
☎ Incoming call Yesterday
▣ Voice message Monday
☎

Incoming call

AI Receptionist

  1. Incoming call

    Call answered by Softiya AI Receptionist.

  2. New service inquiry

    Caller asked about services and availability.

  3. Referral details captured

    Information saved for staff review.

  4. Transfer requested

    Connecting with an office team member.

Illustrative preview · No actual caller data

AI Receptionist

Call in progress

Available 24/7

First month FREE

Then $49/month

200 AI minutes included

$0.25/additional min

First number included • Extra numbers $9.99/mo each

Requires a Softiya platform account and separate platform subscription.

Never miss a call

Answer business calls during business hours, after hours, and on weekends.

Capture new referrals

Take service inquiries and referrals, capture the details, and send them to your team.

Warm-transfer calls

Seamlessly connect callers to the right office staff when needed.

Everything in one inbox

Manage calls, SMS, voicemails, and referrals in a single Communication Center.

Already running your agency on Softiya?

Your front desk is about to get smarter.

New: Electronic claims infrastructure

Softiya now has clearinghouse-capable EDI workflows.

More than claims exports. Prepare X12 837 claims, manage configured electronic submission paths, review available payer responses, and import 835 remittances in the platform your team already uses.

Explore clearinghouse capabilities

837P / 837I

Electronic claims

835 ERA

Remittance imports

999 / 277CA

Payer responses when available

Payer-specific

Connection and enrollment setup

Software for PCA · HCBS · Group Home · NEMT

Home Care Software for PCA, Home Health, HCBS, Group Home & NEMT

Softiya is an all-in-one platform for home care, waiver, group home, and NEMT providers that need EVV, scheduling, billing, HR, and compliance in one system across all 50 states.

  • • PCA and personal care agencies
  • • Home health and waiver / HCBS providers
  • • Group homes and assisted living facilities
  • • Non-Emergency Medical Transportation (NEMT)

Serving PCA, home health, waiver, group home, and NEMT providers in all 50 states.

Built for multi-program, multi-state agencies

EVV & visit tracking Billing & claims exports HR & credentials Multi-state configuration

One platform for multiple programs

Run PCA, waiver / HCBS, residential programs, and NEMT in the same system, with shared clients, staff, and billing workflows.

PCA & Personal Care

Tasks, EVV, schedules, and time worked, tied back to service plans.

Home Health & HCBS

Skilled and non-medical visits, documentation, and outcome tracking.

Group Homes / ALF

Residential schedules, shift notes, and resident documentation in one view.

NEMT

Trip requests, pickups, drop-offs, and coordination alongside care visits.

Real usage from agencies like yours

Example metrics showing how agencies use Softiya every month for visits, hours, claims, and EVV across multiple states.

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0
Visits completed
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0
Documents Signed electronically
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0
Claims submitted
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0
Agencies Served
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0
Employees hired using Softiya

Key modules included in Softiya

Scheduling, EVV, billing, HR, and documentation come together so your team can see the same picture without jumping between systems.

View all features →

Scheduling & EVV

Build shifts, handle exceptions, and capture EVV data where required by payers or state programs.

Please verify EVV requirements in your state before relying on any configuration.

Billing & Payroll Exports

Turn approved visits into claim-ready lines and payroll summaries, with exports to clearinghouses or accounting systems.

Confirm file formats and payer requirements against current manuals. Please verify.

HR, Credentials & Training

Track applications, background checks, training, and credentials for PCA, 245D, home health, and residential staff.

Training templates should be reviewed against state rules and payer requirements.

Integrated with the systems you already use

Softiya connects to key EVV, clinical, data, and billing systems so your home care, group home, and NEMT workflows stay in one place.

Home Care & EVV Integrations

  • Sandata
  • HHAeXchange
  • EVV aggregators (state and MCO partners)

Clinical & Data Integrations

  • NPI Registry lookup
  • ICD-10 diagnosis lookup
  • FDA medication lookup
  • Google Maps address lookup

Billing & Financial Integrations

  • EDI 837 claim files
  • EDI 835 remittance
  • ERA / EDI exports
  • Stripe Capital

See Softiya with your own data

Create your free trial, invite a few staff, and walk through scheduling, EVV, billing, and documentation with real scenarios from your agency.