Never miss a call
Answer business calls during business hours, after hours, and on weekends.
Home Care · Home Health · HCBS · Residential Care · NEMT
Run Your Care Agency in One Connected Platform
Bring scheduling, EVV, billing, HR, documentation, and operations together for home care, home health, group homes, and NEMT. Minnesota providers can also explore Softiya ARMHS.
- • PCA and personal care agencies
- • Home health and waiver / HCBS providers
- • Group homes and assisted living facilities
- • Non-Emergency Medical Transportation (NEMT)
- • Minnesota ARMHS mental health services
One-time $199 agency activation applies to the configured trial. See trial and setup details before registering.
Built for multi-program, multi-state agencies
EVV & visit tracking
Billing & claims exports
HR & credentials
Multi-state configuration
Video overview of the Softiya platform for home care, HCBS, group home, and NEMT agencies.
NEW • SOFTIYA AI RECEPTIONIST
Meet Softiya AI Receptionist
Every call answered.Every opportunitycaptured.
Your AI front desk for home care. Answer calls, capture referrals, and connect callers to the right team—24/7.
- Answers quickly
- Warm transfers
- One shared inbox
No business phone? No problem. Your first Softiya number is included, with two-way SMS and voicemail.
Communication Center
✉ Inbox3
♧ Referrals
♙ Contacts
✧ AI Receptionist
⚙ Settings
Inbox
Referrals
☎ Incoming call 10:24 AM
▣ Service inquiry 9:47 AM
☎ Referral Yesterday
☎ Incoming call Yesterday
▣ Voice message Monday
☎
Incoming call
AI Receptionist
Incoming call
Call answered by Softiya AI Receptionist.
New service inquiry
Caller asked about services and availability.
Referral details captured
Information saved for staff review.
Transfer requested
Connecting with an office team member.
Illustrative preview · No actual caller data
AI Receptionist
Call in progress
Available 24/7
First month FREE
Then $49/month
200 AI minutes included
$0.25/additional min
First number included • Extra numbers $9.99/mo each
Requires a Softiya platform account and separate platform subscription.
Capture new referrals
Take service inquiries and referrals, capture the details, and send them to your team.
Warm-transfer calls
Seamlessly connect callers to the right office staff when needed.
Everything in one inbox
Manage calls, SMS, voicemails, and referrals in a single Communication Center.
Already running your agency on Softiya?
Your front desk is about to get smarter.
New: Electronic claims infrastructure
Softiya now has clearinghouse-capable EDI workflows.
More than claims exports. Prepare X12 837 claims, manage configured electronic submission paths, review available payer responses, and import 835 remittances in the platform your team already uses.
Explore clearinghouse capabilities837P / 837I
Electronic claims
835 ERA
Remittance imports
999 / 277CA
Payer responses when available
Payer-specific
Connection and enrollment setup
New in Softiya
Two new programs. One connected platform.
Softiya now supports Non-Emergency Medical Transportation and Adult Rehabilitative Mental Health Services for Minnesota providers.
New release · NEMT
Non-Emergency Medical Transportation
Manage trips, dispatch, drivers, vehicles, trip verification and billing workflows alongside your existing care operations.
- ✓ Trip scheduling & dispatch
- ✓ Drivers & vehicle management
- ✓ Trip tracking & verification
- ✓ Billing, claims & reporting
New in Minnesota · ARMHS
Adult Rehabilitative Mental Health Services
Bring referrals, assessments, treatment plans, progress notes, staff assignments and clinical reviews together.
- ✓ Referrals & intake
- ✓ Assessments & ITPs
- ✓ Progress & service notes
- ✓ Reviews & clinical oversight
One platform for multiple programs
Run PCA, waiver / HCBS, residential programs, and NEMT in the same system, with shared clients, staff, and billing workflows.
PCA & Personal Care
Tasks, EVV, schedules, and time worked, tied back to service plans.
Home Health & HCBS
Skilled and non-medical visits, documentation, and outcome tracking.
Group Homes / ALF
Residential schedules, shift notes, and resident documentation in one view.
NEMT
Trip requests, pickups, drop-offs, and coordination alongside care visits.
Key modules included in Softiya
Scheduling, EVV, billing, HR, and documentation come together so your team can see the same picture without jumping between systems.
Scheduling & EVV
Build shifts, handle exceptions, and capture EVV data where required by payers or state programs.
Please verify EVV requirements in your state before relying on any configuration.
Billing & Payroll Exports
Turn approved visits into claim-ready lines and payroll summaries, with exports to clearinghouses or accounting systems.
Confirm file formats and payer requirements against current manuals. Please verify.
HR, Credentials & Training
Track applications, background checks, training, and credentials for PCA, 245D, home health, and residential staff.
Training templates should be reviewed against state rules and payer requirements.
Integrated with the systems you already use
Softiya connects to key EVV, clinical, data, and billing systems so your home care, group home, and NEMT workflows stay in one place.
Home Care & EVV Integrations
- Sandata
- HHAeXchange
- EVV aggregators (state and MCO partners)
Clinical & Data Integrations
- NPI Registry lookup
- ICD-10 diagnosis lookup
- FDA medication lookup
- Google Maps address lookup
Billing & Financial Integrations
- EDI 837 claim files
- EDI 835 remittance
- ERA / EDI exports
- Stripe Capital
See Softiya with your own data
Review the trial terms and $199 one-time agency activation before registration, then explore scheduling, EVV, billing, and documentation in your configured Softiya portal.